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Feedback - About our service

Feedback consists of information relating to our services, performance or the way we do our business.  Feedback may come in the form of a complaint, compliment or suggestion.  We welcome your feedback as it provides the Court with information to improve the quality of our services.

Complaints 

Complaints in relation to the conduct of court staff, services provided, court processes or procedures or court facilities must be in writing and forwarded to either:

  • The senior manager at the court location where the complaint has arisen; or
  • The Complaints Officer
    Magistrates' Court of Victoria
    GPO Box 882G
    Melbourne, Vic.  3001
    Tel: (03) 9603 9112
    Fax: (03) 9603 9044
    Email: feedback@magistratescourt.vic.gov.au

A complaints form is provided for your convenience in both PDF and Word formats

For more information about making a complaint, you should read the 'Complaints Policy' document access via the publications panel to the right.

Complaints against Magistrates

Complaints in relation to a Magistrate must be in writing and forwarded to the Chief Magistrate at:

Melbourne Magistrates' Court,
233 William Street,
Melbourne, Vic. 3000
GPO Box 882G, Melbourne, Vic. 3001

For more information relating to complaints against Magistrates you should read the "Judicial Complaints Process" document accessed via the publications panel to the right.

Compliments and Suggestions

You can provide a compliment or suggestion to us in the following ways:

Via email:   feedback@magistratescourt.vic.gov.au     or

Write to:    The Court Advice Officer,
                 Melbourne Magistrates' Court
                GPO Box 882G
                 Melbourne, Vic. 3001

Feedback about our website

The Magistrates' Court of Victoria is committed to providing the highest quality service on our web pages.  Your thoughts and suggestions are vital to assist us in providing relevant and useful information about the Court's services and processes.

The feedback form should be used to comment on this website and its contents only.

Website Feedback Form