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Feedback - About our service
Feedback consists of information relating to our services, performance or the way we do our business. Feedback may come in the form of a complaint, compliment or suggestion. We welcome your feedback as it provides the Court with information to improve the quality of our services.
Complaints
Complaints in relation to the conduct of court staff, services provided, court processes or procedures or court facilities must be in writing and forwarded to either:
- The senior manager at the court location where the complaint has arisen; or
- The Complaints Officer
Magistrates' Court of Victoria
GPO Box 882G
Melbourne, Vic. 3001
Tel: (03) 9603 9112
Fax: (03) 9603 9044
Email: feedback@magistratescourt.vic.gov.au
A complaints form is provided for your convenience in both PDF and Word formats
For more information about making a complaint, you should read the 'Complaints Policy' document access via the publications panel to the right.
Complaints against Magistrates
Complaints in relation to a Magistrate must be in writing and forwarded to the Chief Magistrate at:
Melbourne Magistrates' Court,
233 William Street,
Melbourne, Vic. 3000
GPO Box 882G, Melbourne, Vic. 3001
For more information relating to complaints against Magistrates you should read the "Judicial Complaints Process" document accessed via the publications panel to the right.
Compliments and Suggestions
You can provide a compliment or suggestion to us in the following ways:
Via email: feedback@magistratescourt.vic.gov.au or
Write to: The Court Advice Officer,
Melbourne Magistrates' Court
GPO Box 882G
Melbourne, Vic. 3001
Feedback about our website
The Magistrates' Court of Victoria is committed to providing the highest quality service on our web pages. Your thoughts and suggestions are vital to assist us in providing relevant and useful information about the Court's services and processes.
The feedback form should be used to comment on this website and its contents only.